In case the deadbolt requires two attempts to lock or unlock, the alignment of the deadbolt with the frame could be marginal, and you'll need to adjust the door or frame for optimal operation.Īnother common issue is when you press the outside Schlage button when the deadbolt is unlocked, it does not extend the bolt to relock.

If the deadbolt is not extending or retracting as expected, you may need to adjust the bolt/frame alignment.

Alternatively, a worn strike can also lead to malfunctions- try flipping the strike over for smoother functioning.

A soiled bolt can cause issues clean it with mild detergent and warm water to resolve the problem.

If your Schlage Smart Lock has suddenly stopped responding, first, check if the bolt is operating smoothly or not.

To validate, enter a default user code a successful reset will allow the bolt to eject and retract from the door's edge. Factor reset button and indicator on Schlage Encode lineups The LED will light solid blue (in up to 10 seconds) to confirm factory reset completion. To factory reset, remove the battery cover and press and hold the black circle reset button inside the lock until the LED stops flashing red (about 7 seconds). However, make sure you have the default codes ready for re-programming. At least, until you contact customer service.

If all else fails, a factory default reset might be your last resort. If that doesn’t boost the signal, try using a Wi-Fi extender.Ī high enough signal strength will not only prevent stuttering but can also drastically improve the battery life of your Schlage smart lock.Check the signal again and try repositioning the router.If the signal seems low, try removing any obstacles and clearing a path to your Smart lock.You can check it through the Schlage Home app or your smartphone. Try reconnecting your router and checking the Wi-Fi signal strength near the lock.To prevent future your Schlage Smart Lock from getting stuck in the future, follow these steps: Contact Customer Support: If all else fails, reach out to Schlage's customer support for further assistance.Make sure to keep the default programming and user access codes on hand. Factory Reset: Perform a factory reset to resolve persistent issues.Bolt Issues: Keep the door open and check if the bolt is stuck or operating slowly lubricate if necessary.

Check signal strength and maybe use a Wi-Fi extender. App Interface: Ensure a stable Wi-Fi or Bluetooth connection for app use.Reconnect/Re-enroll: Try reconnecting to your Smart home hub.Firmware Update: Wait for any ongoing firmware updates to finish.Rapid Code Entry: Whenever you’re programming or entering, type in the codes or steps more slowly.The lock might be trying to re-initialize itself. Engaging/Disengaging Bolt: Wait for the lock to complete its current action.This might help clear out any timer glitches. Turn Lock Feature: Toggle the turn lock feature on or off.Press the Schlage button once, or press it repeatedly until the keypad lights up or another indicator is shown. Programming Mode: Exit programming mode to regain normal functionality.The lock will disable itself for 30 seconds or so. Wrong Codes: Check your user access codes and avoid inputting too many incorrect attempts.This can help diagnose hardware faults in the locking mechanism. Lock Override: Try using the physical key to manually unlock.Type in the programming code to disable it. Vacation Mode: Ensure vacation mode is disabled.Battery Issues: Check and replace batteries if necessary.

Schlage deadbolt lock